Are you ready to apply your skills in UX research and design to create tools that truly make a difference in shaping the future of healthcare innovation. If so, read on!

About Us

Vircho Health is on a mission to transform healthcare through innovative technology. Our platform empowers organizations to address Health Related Social Needs (HRSN) challenges, improving access to resources and driving better outcomes for underserved communities.

At Vircho Health, we design and build software tools that empower HRSN services, solve real-world problems, and help members access the support they need to thrive. Our process is deeply user-centered, relying heavily on the voices of both users and members to guide our product decisions. The product team at Vircho serves as both a strategic driver and a creative design function, working closely with engineering and leadership in seamless collaboration. If you thrive on being part of a small, agile team of motivated problem-solvers who aren’t afraid to ask tough questions and tackle complex challenges, we’d love to have you join us.

About the Opportunity

We are looking for an experienced UX Researcher and Designer with a passion for solving real-world problems. This role is central to building tools that are not only valuable but deeply loved by users. By joining Vircho’s product team, you’ll be part of a collaborative, fast-paced environment focused on experimentation, continuous learning, and user-driven solutions.

Key Responsibilities Include:

• Ask hard questions and challenge assumptions with curiosity and humility to uncover actionable insights.
• Design and execute fast learning cycles by conducting user research, synthesizing findings, and developing iterative prototypes.
• Create simple, scalable, and user-centric designs that align with business goals and address critical user needs.
• Collaborate with cross-functional teams, valuing input from diverse perspectives, including engineering, sales, and customer success.
• Advocate for the voice of the user while balancing business objectives to deliver high-impact solutions.

About You:

• Experience in UX research and design, preferably in healthcare or tech industries.
• A beginner’s mindset—open to new ideas, focused on growth, and unafraid to challenge assumptions.
• We’re looking for self-starters who can take ownership of parts of our product design process without a lot of management.
• Proven expertise in user research methodologies and tools like usability testing, surveys, and journey mapping.
• Ability to completely own and run user interviews, often interviewing company leadership, with confidence and poise.
• Strong design skills using tools such as Figma, Sketch, or Adobe XD, with a portfolio demonstrating a focus on problem-solving.
• Excellent communication skills, with the ability to teach and bring others along with your best thinking.
• A commitment to diverse perspectives and creating space for all voices to be heard in the design process.

Why join Vircho Health?

• Be part of a mission-driven organization making a meaningful impact on healthcare.
• Work in a culture that values curiosity, humility, and constant experimentation.
• Collaborate with a team that balances strategic speed with thoughtful processes.
• Thrive in an environment where professional growth and personal development are prioritized.
• Fantastic benefits including: Healthcare + Vision, 401k Match, and Unlimited PTO