Office Manager - Medical

Are you an organized teambuilder looking to use your incredible people management skills? Please read on!

About Us

At Yeo & Yeo, our mission is to be business success partners helping our clients, team, and communities thrive. How? By putting people first, listening intently, building trust, navigating challenges, and supporting communities. Recognizing that no two paths are the same, we provide flexibility for you to discover your purpose. At Yeo &Yeo Medical Billing & Consulting we make the lives of our clients easier. Whether it’s complex medical billing, practice assessment, compliance, and beyond, we’re here to complement our clients work, and help them run more efficiently and effectively.


About the Job

The Office Manager will manage the daily operational needs of YYMBC.  The position will be responsible for managing client assignments and projects and delivering high quality service.  This includes coaching, advising and supporting team members in meeting client and personal development expectations and assist the President of Medical Billing with personnel administration tasks. 


Key Objectives:

• Oversees the operations of the billing department including but not limited to: medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up, collections, electronic files and reimbursement management
• Assists the President of Medical Billing in the development and implementation of procedures and policies for administrating staff workflow and personnel activities
• Organize workflows, supervise day-to-day activities, and ensure that billing deadlines are met, and payments are maximized
• Educate and trains staff, acts as a professional subject matter expert and mentor to staff. 
• Maintain a working knowledge of insurance carriers, payers, and processes utilized within the revenue cycle
• Oversee prospective new client process
• Actively participates in planning, troubleshooting, and processing in various billing areas
• Analyze billing and claims for accuracy and completeness
• Audits current processes and procedures to monitor and improve efficiency of billing and collections operations
• Maintenance and compliance to all HIPAA guidelines/regulations

Leadership Expectations:

• Reports to President of YYMBC
• Supervise medical billing staff, overseeing both personnel and work activities
• Evaluate performance of medical billing staff annually
• Provide guidance and support in career development opportunities for staff including training opportunities and feedback
• Establish and maintain sound working relationships with peers, supervisors, and clients
• Review employee timesheet details and report weekly on employee technical accuracy
• Work with the Talent Manager to recruit, develop and retain high performing employees

Technology:

• Coordinate with vendors to ensure seamless implementation and continual maintenance of systems
• Train, implement and oversee software used within the organization:
  • Clearinghouse software
  • Medical Billing software
  • Data management workflow software

About You

You have experience managing people in an office environment along with managing client accounts to ensure customer needs are being met. You are skilled in leading and guiding the work of others and in dealing with employee issues.